Privacy Policy

InkScreen ("InkScreen," "we," "us," or "our") provides an AI-powered client consultation tool for tattoo artists and studios. This Privacy Policy explains what information we collect, how we use it, and the choices available to you, whether you are a tattoo artist using InkScreen ("Artist") or a member of the public enquiring with an artist through InkScreen ("Client").

This policy is written in plain English wherever possible. If anything is unclear, contact us at support@inkscreen.ink.

1. Who we are

InkScreen is currently operated by an individual sole proprietor based in Gibraltar, in the process of establishing InkScreen as a registered business. Until formal registration is complete, InkScreen is operated on the same basis of accountability and data responsibility as a registered company, and this policy applies in full regardless of registration status.

2. What information we collect

From Artists, when creating and using an account:

• Name, studio name, and email address
• Password (stored securely; never shared or visible to InkScreen staff in plain text)
• Studio preferences (styles, placements, pricing, opening hours, and similar business details)
• Records of client enquiries received through the platform

From Clients, when enquiring with an artist through InkScreen:

• Any information voluntarily shared during a conversation with Jade, our AI assistant, including name, contact details (such as phone number), tattoo design preferences, and any reference images submitted
• We do not require Clients to create an account or provide any information beyond what is needed to process their enquiry

Automatically collected information:

• Basic technical information necessary to operate the service (such as timestamps of activity), used solely for fault-finding and service improvement

3. How we use this information

• To operate the core InkScreen service: enabling Artists to receive and review client enquiries
• To allow Jade, our AI assistant, to conduct and qualify client conversations on behalf of the Artist
• To maintain account security and prevent misuse
• To improve the reliability and quality of the service

We do not sell personal information to third parties under any circumstances.

4. How information is stored and processed

• Account and enquiry data is stored using Supabase, a third-party database provider, with data hosted within infrastructure located in the European Union
• Conversations with Jade are processed using Anthropic's Claude AI to generate responses; message content is sent to Anthropic for this purpose and is subject to Anthropic's own data handling practices
• Reasonable technical and organisational measures are in place to protect stored information, including restricted access and secure transmission

5. Data sharing

Information submitted by a Client during a conversation with Jade is shared with the relevant Artist they are enquiring with, as this is the core purpose of the service. Information is not shared with any other Artist, nor with any third party for marketing purposes.

6. Data retention

Artist account data and associated enquiry records are retained for as long as the Artist maintains an active account. Should an Artist account be deactivated or deleted, associated data will be removed within a reasonable period, save where retention is necessary for legal or accounting purposes.

Conversations between Clients and Jade are automatically and permanently deleted 90 days after the conversation was last active, regardless of Artist account status. This applies whether or not an enquiry was completed.

7. Your rights

If you are based in the UK or EU, you have rights under data protection law including the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact support@inkscreen.ink. We will respond within a reasonable timeframe.

8. Children

InkScreen is not directed at, and should not be used by, individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to this policy

This policy may be updated as InkScreen develops, including upon formal business registration. Material changes will be reflected with an updated "last updated" date above.

10. Contact

Questions regarding this policy or your data can be directed to support@inkscreen.ink.